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  • Stemmons How-To Guide
    • Cases
      • Creating a Case
      • Accessing Personal Case List
      • Search for Existing Case
      • Interacting with a Case
      • Case Type Owner Responsibilities
      • Hopper Owner Responsibilities
      • Email-To-Cases
        • Email Hashtag (#)
      • Cases Import Tool
    • Entities
    • Quest
    • Departments
    • Cast
    • Stemmons Central Mobile Application
Email Hashtag (#)


Case Email Commands
Name Keyword / Command System Code
Close #Close CLOSE
Resolve #Resolve CLOSE
Assign To #Assign ASSGN
Assign To #AssignTo ASSGN
Approve #Approve APPRO
Approve #APP APPRO
Due Date #DUE DUEDT
Due Date #Due Date DUEDT
Status #Status STTUS
Priority #Priority PRI
Category #Category CATEG
Category #CAT CATEG
Decline #Decline REJCT